Where to input box size for Canada Post shipping option?

[Darryl7]

Hello,

I want to use the shopify integrated Canada Post shipping option.

Where do I enter the box size?

I found the weight no problem but box size isn't there.

We are selling inflatable paddle boards, so not very heavy 13kg but the box is large 50 × 34 × 23 cm.

Thank you

[ZestardTech]

Hello There,

Please share your store URL and screenshot.
So that I will check and let you know the exact solution here.

[saivismitha · Accepted solution]

You can achieve this by making few changes under the shipping settings,
You have to do 2 step settings,
First part,
Navigate to shipping and delivery under the settings,
in the Saved packages section, click Edit beside the package with the Default label. Enter a title, the dimensions(50*34*23), and the weight(13kg)of your default shipment package. Click Save.
Second part,
Under the same shipping and Delivery,
In the Packages section, click Add package. In the dialog, enter the required information about the package type.
Note: convert 13 kg into lbs

[Darryl7]

Thanks, that worked 🙂

[saivismitha]

@Darryl7 Glad that I could be of help!