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BUG Report: Wrong Shipping Carrier when adding a swiss tracking number

Thomas_Probst
New Member
3 0 4

When addind a tracking number from Switzerland (Swiss Post), it automatically selects "La Poste" as shipping carrier. This is wrong, as "La Poste" is from France.

Replies 6 (6)
HappyPlanet
New Member
2 0 2

We have the same issue. Fix please?

FireFly
New Member
1 0 1

Seems that Switzerland doesn't attract much care... 😞

JulietteIrelan
New Member
1 0 1

Hi,

 

Same problem here. La Poste link instead of An Post (Irish carrier)...

 

Many thanks,

Juliette

Greg0ry
Excursionist
18 0 6

Hi, did you fix this?

 

Thanks

Swiss3DC
Tourist
3 0 2

Has it been fixed? Over a year already!

Feedback welcome

crazyowl
New Member
2 0 0

I have been trying to solve this with our external ERP provider and Shopify for a year now, they simply son't sem to care. What I don't understand is: why link it to the wrong carrier?!? Why not just leave the automatically generated tracking URL field empty? It would still be better, than redirecting customers to the wrong URL.

 

I anybody manages to get a solution, please share.

 

PS: A year ago, SwissPost tracking URLs led to DPD.com site, now to Chronopost.fr. So there must have been changes in the background....?