Business Name Appears twice shipping

gtlee
Visitor
1 0 0

Hello,

 

Why is the business name appearing twice? Also, why doesn't it show the suite number.

gtlee_0-1717640693124.png

 

Thank you,

Georgia

Replies 2 (2)

sahilsharma9515
Shopify Partner
1031 128 193

Hi @gtlee it seems like the issue in your shipping label due to which you are seeing the label twice, you need to edit the code, to fix the same and also if needed you can customize the same.

 

This link will help you to edit the shipping label: https://help.shopify.com/en/manual/shipping/shopify-shipping/managing-labels/changing-and-voiding-la...

 

If you will unable to implement the same then I'm happy to do this for you, let me know. I can implement the code changes so that this will work well for you.

 

Hopefully it will help you. If yes then Please don't forget hit Like and Mark it as solution!

 

Best Regards

Sahil

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Elias
Shopify Staff
2955 289 512

Hey, @gtlee.

 

Thank you for reaching out and posting this question.

 

The address that appears on the shipping labels comes from the fulfillment location, so you'll want to double-check the addresses in your Locations settings. Before editing the address, you'll want to void the shipping label and then repurchase the label after updating the address.

 

If you have any other questions on this topic, then don't hesitate to let us know.

Elias | Social Care @ Shopify 
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