Calculated ship rates not showing for customers

[Ilysa_Ginsburg]

We have one flat rate custom rate for domestic, AND a regular first class package or priority mail choice.

When customer check out for one 2oz product, it defaults to offer them ONLY priority mail.

This is not correct, it used to work and now it is not, I need help.

[Rein]

Hi, @Ilysa_Ginsburg 

I would like to check this out, can you share your store URL and I can test this out? Thanks so much! 

[Ilysa_Ginsburg]

https://createalong.com

[Rein]

Thank you very much. Can you share a cart that should work but does not? A screenshot or list of products would be great! 

[Ilysa_Ginsburg]

[image: Screen Shot 2022-02-11 at 8.23.14 AM.png]
Only giving ONE choice, for priority mail. This is a small item that weighs
3 oz

[Rein]

I do not see the screenshot attached, can you be sure to use the inbuilt image tool on the post editor? Thanks!