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Can customer payments and charges go to different bank accounts on Shopify?

Can customer payments and charges go to different bank accounts on Shopify?

OpusOmni22
Visitor
1 0 0

If I use the Shopify payment platform can the customers payments go into one bank account and the charges be taken from another bank account?

Reply 1 (1)

Emily
Shopify Staff (Retired)
1457 104 202

Hi, @OpusOmni22.

 

Thank you for reaching out! 

 

When using Shopify Payments, you can only attach one bank account. This bank account will be used to transfer payouts into it but can also transfer payments out if there is a refund or chargeback on your store. Your monthly charges for your subscription, shipping, apps, etc. can be taken from a different account, such as a credit card. 

 

Please let me know if you have any further questions! I would love to learn more about your business and would be happy to provide more information on Shopify Payments if you would like. What type of products do you sell? 

 

Talk soon, 

Emily | Social Care @ Shopify 
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