Can I delay customer billing to the 1st of the month?

[grindlery]

I run a monthly coffee subscription service through appstle app.

As it stands, when a customer starts a subscription during the month, they are automatically billed and I therefore have to fulfil an order for them.

I wanted to know if I could delay the billing for the first payment to the 1st of the month. From the second payment, it is already filtered through the subscription app so no problem there. The issue is just the first payment. 

The reason I ask this is because I want to be able to fulfil all my subscription orders on the 1st of every month. As it stands, one customers can start their subscription on the 13th, another, the 15th, another the 25th, and i have to fulfil their first order on those dates. Its not efficient.

Any help would be appreciated.

Link to subscription page is here for your perusal: https://kawa.mx/pages/coffee-subscription

[Blair]

Hi @grindlery,

Thank you for reaching out to the Community! I'm happy to provide some assistance with a subscription app, to ensure this gets resolved. 

As Appstle Subscriptions is considered to be a third-party app, I would encourage you to contact the app developer for insight on whether this would be possible. They will be able to provide further assistance on whether billing dates can be modified and if so, how to successfully complete that adjustment. 

To contact the app developer, you can head to the Shopify App Store and select Support > Get Support. 

Please let me know if you have any other concerns.