Can I get a refund for a deactivated account charged yearly?

DanteCoz · ‎07-04-2023

Hello, billing support,

Would you please reverse/refund the yearly payment that was processed today?

I deactivated the account and your system still charged me.

Thank you,

Dante Coz

Emily · ‎07-04-2023

Hi, @DanteCoz.

Thank you for reaching out.

You will need to contact our Support Team for information regarding a possible refund, as I do not have access to your account information.

Take care,

Emily | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

Can I get a refund for a deactivated account charged yearly?

Can I get a refund for a deactivated account charged yearly?

Community Blog Articles