Can I get a refund for an unused subscription?

[Durnerlin233]

I made a subscription and completely forgot about it. I was just charged today and want a refund. I’m in school and currently unemployed and I really need the money.

[Daniel]

Hi there, @Durnerlin233! 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

With regards to your inquiry, we understand that sometimes we need to pause our accounts due to various reasons. Given what is happening, please ensure you close your account fully and this help document will walk you through how to go about that. 

Once that is done, you can reach out to our live support team to get your refund request started. 

I recommend doing this sooner rather than later. Let me know if you need further help about this matter.