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Can I have someone contact me to help as staff please.

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Hi, I have started up my store and having trouble with setting up shipping and postage and tax etc.

Can I have some help please.

My plan is for 5 staff, can I have someone to help please.


Helen Jensen
Reply 1 (1)
Shopify Staff
Shopify Staff
912 86 140

Hi @HDJensen 


Thank you for reaching out here! Welcome to the Shopify Community.


It sounds like you need some assistance with setting up your store. Just so you know, our support team is available 24/7 to provide guidance and resources on the process of setting up various sections of your store, and other aspects that you are having trouble with.


However, if you needed someone to actually set the store up for you, and take a more hands on approach for helping you out then you may need to consider hiring a professional to do the work for you. You may be interested in hiring a Shopify Expert who can help you with various tasks related to managing your store. Before contacting an Expert, it's a good idea to go over the details of the tasks you need help with and create a clear project outline. This will ensure that the Expert has a full understanding of what you need to be done, which will help them provide the appropriate help.


You were wondering if you can get some help here in the form of a staff account on your store. I would suggest proceeding with caution when it comes to allowing people you don't know have access to your store. It is good security practice to only allow people that you trust, or have hired via proper channels such as the Shopify Experts.


We have a wide range of resources and tools available to help you with the setup and management of your store, including our Help Center, Shopify Learn website and also our YouTube channelsOur comprehensive Help Center contains a wealth of useful articles explaining how to set up things such as shipping and taxes, so I would recommend starting there and taking the time to navigate through the different sections to learn as much as possible about these topics.


Feel free to share some more information here about the type of products you sell and where your store is based, and I would be happy to provide some more resources for you!


Rick | Shopify 
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