Can I personally deliver orders after fulfillment?

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Can I personally deliver the orders? Because some of the customers lives closely. After i fullfill the order ?

Reply 1 (1)

Shopify Staff
2055 224 326

Hey @DreamzNightmare,


Welcome to the Shopify Community.


Yes, you can personally deliver orders to your customers if they live close by. This can be a great way to offer a personal touch and build customer relationships. However, it's important to be clear and transparent about this option to avoid any confusion. Here are a few tips:


  • Define Delivery Areas: Clearly define the areas where you can personally deliver products. This could be specific districts, zip codes, or a radius from your location.
  • Shipping Options at Checkout: Add the local delivery option at checkout for personal delivery. Shopify allows you to customize your shipping settings, so you can add a local delivery option. 
  • Clearly communicate this option on your website, perhaps on the product page, the cart page, or the shipping information page. You may also want to mention it in your marketing materials or social media posts.


Furthermore, for local delivery, there are a number of different types of email notifications including:

  • Local order out for delivery
  • Local order delivered
  • Local order missed delivery

You can also customize the templates for email notifications and SMS notifications that customers receive after they place an order with local delivery.


What is it you sell? I'd love to hear more about your business!

Moira | Social Care @ Shopify
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