Can I proceed with Shopify Payments without a SSN?

[Kizzle]

Hello,

I am about being functional with my business on Shopify however for the Shopify payment, I do not have a SSN but I have LLC in US, a bank account and EIN number for my LLC in US but I am not from the US. How can I proceed with Shopify Payments because the form asks for SSN which I do now have. Could you please assist me on this.

Thank you

[Don]

Hi there @Kizzle!

Don here from Shopify.

Thanks for sharing your queries with us here in the Shopify Community.

If you're looking to set up Shopify Payments for use in the USA from outside of that country there are a few conditions that you would need to meet.

The most important among these would be having a US tax ID and that your business has physical operations on US soil.

You can check out the full list of requirements we'd look at for this situation below.

1. Government-issued photo ID (driver's license, passport, etc. - non-US ID may be accepted)
2. A Tax ID in the United States:
   EIN if LLC/Corp
   SSN if  Sole Proprietor
3. Business registration document (Registered in the US with the government)
4. Proof that the business is actually operating from the US. 
5. A USD checking account opened with a real US banking institution, located on US soil. 

If you could provide this info for your business our escalated team will be able to check this out for you internally to see what might be possible in the circumstances.

You can reach out via our help centre where we'll be able to forward this request to the correct specialist team to get this checked out for you. 

Are you still setting up your store and working towards launching it here?

Regards,

Don

[Kizzle]

Good day Don,

Thank you for reaching out.

can you share the email or link we’re these documents can be submitted for consideration.

Cheers

[Don]

Hi again @Kizzle!

Don from Shopify once again.

Apologies for the slight delay in getting back to you here as I had been away from work for a few days.

You can reach out for account support using the help centre link shared in my previous post.

There we'll be able to verify your identity and access and discuss your account securely.

All the best!

Regards,

Don

[Kizzle]

Hello,

I have a new issue, my Shopify doesn’t calculate taxes at checkout. I have gone through all available manual back and forth, compared my site with friends to see what I missed and all boxes are checked and all is set as it should but still taxes aren’t calculated at check out.

Can you fix this?

[Don]

Hi again @Kizzle!

Don from Shopify once again.

Thanks for letting us know about this!

In order to take a look at the specifics of your account settings, we would just need to have you get in touch via the Help Centre for support.

There we'll be able to look at your store and info and discuss it with you securely.

All the best!

Regards,

Don