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Can I purchase a shipping label without creating a shopify sale?

New Member
1 0 0

If I have a sale from another source (that is not Amazon or other shopify supported and link-able channel), can I purchase and print shipping label without creating a shopify sales?

Or if I create a shopify sale for it will I be charged a fee by shopify?


Replies 6 (6)
Shopify Staff
Shopify Staff
277 43 49

Hey, @sungksoh 

Eunice here from the Shopify support team. Thanks for posting!

Yes, if you make a sale outside of Shopify, you can still purchase and print a shipping label from your Shopify admin, providing your account is set up for Shopify Shipping.

To be able to purchase a shipping label, you first of all need to record the sale in your Shopify admin by creating a draft order. When you're creating the draft order you'll notice that you can add a product from your Shopify inventory, or add a custom item. If you're adding a custom item, you'll need to add it you your Shopify inventory so the weight of the product can be applied.

Next, you'll need to add the customer's name and address, and then add shipping. The system will calculate the shipping rates for you based on the customer's address you have entered, as well as the weight of the product. Simply choose the shipping rate you'd like to pay.

Once you've added the product, customer address, and shipping rate, you then need to mark the draft order as paid. This will tell the system that you have accepted payment outside of Shopify and will transform the draft order into an actual order. From here, just head to the order and purchase a shipping label as usual.



I'm happy to confirm you won't be charged any transaction fees. This is because you wouldn't be using the checkout system for any sales made outside of Shopify. The only thing you will be charged for in this case would be the shipping label.

I hope this helps! If you have any questions please feel free to reach out.

All the best,

Eunice | Social Care @ Shopify 
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6 0 3

It would be nice to not have an order associated with a shipping label.  I would like to request that Shopify create an option to purchase labels not associated with an order. 


New Member
1 0 1

I agree! Having to go through all the steps mentioned above, just to purchase a "non-order" shipping label is too much! 

3 0 1

Hi there, thanks for this helpful information @Eunice how can I do this without sending the automatic emails to my customers that their order is confirmed and shipping is on the way?

New Member
2 0 1

This works great.  My only concern is, does the revenue for the purchase get added to the monthly totals even though you did not collect any?

6 0 3

I agree.  it throws your stats off for number of sales too.