Accepting credit cards, warehouses, and shipping and fulfilling orders
hello! i am nineteen years old and i have been selling on depop for a few months now. i’m trying to switch over to shopify because i wanted a cleaner and more personalized look to my store front, but i am having an issue. i do not possess any type of photo id, i do not drive and i do not have a passport. this was no issue on depop as i just entered my ssn and banking information and i was still able to receive my payments. would shopify accept a photo of my birth certificate if i were to upload that instead of a photo id? is there any way around a photo id or should i just cancel my subscription?
Hey @user1694886.
Thanks for reaching out.
That is a great question! Just to gather some additional context, could you let us know where your Shopify store is generally located? Typically, the specific ID requirements vary based on the store's location.
Looking forward to your response.
Ollie | Social Care @ Shopify
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thank you for responding! i reside in and ship all of my items from the state of pennsylvania.
Hey @user1694886.
Thanks for the quick response.
We do have a great help document that goes into the Information Requirements for Shopify Payments that you may find useful. Additionally, we do have a list of identity documents that can be used listed here. If you can provide the information listed on the help documents, you can use the Shopify Payments gateway for your Shopify store.
In the case that you are unable to use Shopify Payments for your store, you could look to use any of the third-party payment gateways for your location available here.
Let me know what you think and if you have any additional questions.
Ollie | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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