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Can I use both Stripe and Shopify Payments for different countries?

yunustierney
Visitor
2 0 0

I am new, in process of getting store set up. I intend to sell to some Countries that are not supported by Shopify Payments (i.e. UAE) and so wondered if and how it would work to use both Shopify Payments and Stripe (Stripe works in those countries).

 

Assuming I can have multiple payment options, can I specify which payment options are available by Country - because for those countries that work with Shopify Payments, I would prefer that to save on the third party fee of 2%; but for those countries that do not work with Shopify Payments, i would want to have Stripe available to work and would not want Shopify Payments offered because, well, it would not work.

 

Thanks,

Accepted Solution (1)

Don
Shopify Staff
2777 199 390

This is an accepted solution.

Hi there @yunustierney!

 

I'd like to clarify a little for you how the availability of payment gateways works dependent on where your store is based and how your customers' experience would (and would not) differ.

 

Firstly, while it's correct that the payment gateways available for you to use would be based on where your store is, it would not affect a customer's ability to check out.

 

Any credit card gateway you select will be able to process payments from holders of major cards regardless of where in the world they are paying from (specific providers might have restrictions they apply, but this is generally true).

 

So this means for stores in countries where, for example, Shopify Payments is available would still be able to sell to customers in countries where it is not a choice available to merchants. 

 

In terms of the number of payment options available in your store, it would only be possible to have one main credit card gateway (Stripe, Shopify Payments) but you could also have a PayPal option (where available) as well as any alternative payments or manual payments you may wish to offer.

 

Would you be happy to confirm where in the world your store is based so we can share a list of gateways available where you are?

 

Can you tell me a bit more about your business, what you're selling and anything else you're working on for it currently?

Don | Social Care @ Shopify 
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Replies 4 (4)

Don
Shopify Staff
2777 199 390

This is an accepted solution.

Hi there @yunustierney!

 

I'd like to clarify a little for you how the availability of payment gateways works dependent on where your store is based and how your customers' experience would (and would not) differ.

 

Firstly, while it's correct that the payment gateways available for you to use would be based on where your store is, it would not affect a customer's ability to check out.

 

Any credit card gateway you select will be able to process payments from holders of major cards regardless of where in the world they are paying from (specific providers might have restrictions they apply, but this is generally true).

 

So this means for stores in countries where, for example, Shopify Payments is available would still be able to sell to customers in countries where it is not a choice available to merchants. 

 

In terms of the number of payment options available in your store, it would only be possible to have one main credit card gateway (Stripe, Shopify Payments) but you could also have a PayPal option (where available) as well as any alternative payments or manual payments you may wish to offer.

 

Would you be happy to confirm where in the world your store is based so we can share a list of gateways available where you are?

 

Can you tell me a bit more about your business, what you're selling and anything else you're working on for it currently?

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

yunustierney
Visitor
2 0 0

hmm. Interesting. I think I get it. The concept of where is my store took me a minute to comprehend, because my store is online which is not a location, and that online is everywhere in the world that can access it. My confusion was that on this page where it talked about supported countries, I interpreted that meant that people in those countries only could checkout on my site - but you helped me realize my confusion, that really what it means is that if I live in or bank in or declare my base country to be in one of those countries (or something like that), than it will work for me and anyone anywhere in the world with a major credit card should be able to checkout with it. 

 

So if that is correct, thanks. I live in Northern California, USA so then I should be able to just use the Shopify Payments as the main checkout option, and I understand I can also use PayPal and other payment options, perhaps like Google Pay or Apple Pay. I believe I read somewhere that it is wise to have various payment options because it builds trust and also convenience for people to choose their preferred payment method. Comments?

 

I intend to be selling POD products to start that are mainly targeted to the Muslim population. So learning about what payment options I should consider other than Shopify Payments would be helpful for those potential customers in Middle East Countries (that my POD providers ship to). And also if I do offer other payment options along with Shopify Payments, like PayPal or Apple Pay, and someone pays with one of those alternate options, do I incur the 2% fee for using a third party provider, or is that waived because I offer Shopify Payments as an option?

 

Thanks for your advice.

Don
Shopify Staff
2777 199 390

Hi again @yunustierney!

 

It's definitely a good idea to offer as many ways to pay for your customers as is practical, to make it as easy as possible for your customers to check out.

 

In terms of adding Apple Pay or activating Google Pay in your store, these would require the use of Shopify Payments anyway and the presence of Shopify Payments would mean no transaction fees on payments made that way or via PayPal! 

 

Have you thought about how you might advertise to the specific countries you wish to market to?

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

smartsolutionny
Shopify Partner
1 0 0

I would love to be able to integrate my atlas stripe apis into shopify and use that to process payments since its so much more advanced with insane integration with everything and unlimited possibilities and the fraud detection and information dashboard is amazon but I was told that shopify uses stripe. So when we use shopify payment its being done via api with stripe so they don't allow us to use stripe directly on shopify is this incorrect? I guess maybe with a shopify headless CMS then you could use whatever on top of that with APIs but with a shopify store theres no way to use stripe correct?