Can I use my passport or driver's license as proof of address for Shopify in the UK?

[Edexel]

Hi there, 

Shopify is asking me for a Utilities bill which i cannot provide as i dont pay the bills in my house, i have other forms of ID like My passport or Drivers License which have proof of my Address, is this okay to send instead? I live in the UK

[Skye]

Hi, @Edexel 

Thanks for posting to the forums. That's a great question!

Unfortunately, our team will need a corresponding document to go along with your identification. While it doesn't necessarily have to be a utility bill, it will need to be a formal document or invoice to your address. For example, a phone bill, or bank statement. 

While this process may seem daunting, we are required by law to verify that the businesses on our platform are operating from their stated location. This is due to different regions having different regulations surrounding payment processing and taxation.

I hope this helps!  

[Soroya]

Can you send sim card bill if you don't have any other utility bill or documents under your name 

[Summer]

Hey, @Soroya! Please refer to this page to find out what type of documents you can submit. Once you click your country, you'll be able to find a list on the next page.

[Soroya]

FOR FRANCE SHOPIFY PAYMENT

Identity documents:

• Passport
• Driver license: scans of front and back are required
• National Identity card: scans of front and back are required
• Official government-issued photo ID (Military, police, diplomatic, tax office)
• Residence permit: scans of front and back are required

Address documents:

• Driver’s license
• Utility or cell phone bill
• National ID card
• Financial Statement (bank statement, CC statement, or mortgage statement)
• Government-issued documents such as a tax bill
• Insurance bill
• Proof of residency

Identity verification:

National ID card of the country of citizenship even though it not France right? e.g pakistani Id card, indian Id card etc.

Address Verification:

And will that ID card also work for address verification as mentioned in the requirements and if bank statement is needed wise statement would work or not.