Can i use my social security card for payment set ups

Abdikadir
Visitor
1 0 0

Hi I just wanted to know if I'm located in USA and the only documents I have is social security card can I use it to set up shopify payments and other payment options? or it is compulsory to have other documents because I have only social security card and bank account at the moment your response and assistance will be highly appreciated thanks 

Reply 1 (1)

Blair
Shopify Staff
1855 253 223

Hi @Abdikadir,

 

Thank you for reaching out to the Community! I'm happy to provide some assistance with this request, to ensure it gets resolved. To confirm I'm fully understanding, are you being asked to upload documents to verify your Shopify Payments?

 

If so, I'd encourage you to connect with us directly. When it comes to inquiries like this one, our support team will be able to investigate further as we wouldn't have access to any account details through the Community. They will also be able to provide clarification on the documents required to successfully complete the verification process. 

 

The connect with us, you can: 

 

  • Head over to our Help Center.

  • Enter into the chat box Contact Support.

  • Log into your shop.

  • Select one of the available support options.

 

Please let me know if you have any other concerns. 

Blair | Shopify 
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