Can someone under 18 confirm identification on Shopify?

[Pedro47]

Hey, recently I received an email from shopify to confirm my indentification, can someone be under the age of 18 and send the indentification or the person has to be over the age of 18?

[Greta · Accepted solution]

Hi, @Pedro47!

Thanks for your question. In order to assist you with your account further, you'll need to get in touch with our live support team through the Help Center. Simply enter the details of your question into the chat assistant and click I still need help to be connected with a Support Advisor. We'll be happy to guide you through the next steps to verify your account!

Please let me know if you have any other questions.