Can't buy shipping label for envelope from Canada Post

ToddH
Tourist
10 1 4

Hey all,

 

I'm trying to ship smaller items with a bubble mailer, but I can't seem to buy a shipping label through Shopify for an envelope.  

Is it possible to put the dimensions of the envelope, but list it as a package?  Will there be a difference in price?

 

Thoughts

Replies 3 (3)

Skye
Shopify Staff
1110 98 198

Hi, @ToddH 

 

Thanks for posting to the forums. I hope you're well!

 

Currently, envelope packages are not supported for Canada Post with Shopify Shipping, only Box and Soft Package. However, as you're using a bubble mailer, you should be able to purchase a label as long as the size of the mailer is at least 10 x 7 x 0.1 cm for a domestic shipment, and 14 x 9 x 0.1 cm for international shipments. 

In the meantime, as a fellow Canadian I would love to learn more about your business! Please feel free to provide your domain address so I can take a look and see what feedback I can provide. Additionally, you aren't already, and plan to expand internationally; Shopify has a new feature called Shopify Markets. This feature allows you to utilize multiple domains, currency, and language automation for regional visitors all from a single Shopify store! 

 

Looking forward to checking out your store.

Skye | Social Care @ Shopify
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Kingscardltd
Visitor
1 0 0

Hi Skye,

 

Do you know when Shopify will support shipping label for bubble mailer or do you have a alternative for us ? Because I'm a TCG cards shop and i cant really use the rate for cheap card because of that.

 

Thank you

 

KCLTD
Shay
Shopify Staff
2968 460 609

Hi @Kingscardltd 

 

At this time we don't have timeline for when or if Shopify will have options for envelope or small bubble mailers included with Shopify Shipping rates. 

 

There are third party apps that also provide discounted shipping rates that may be available for your store. I can't speak to what shipping rates they offer or what packages they support, but definitely worth checking out. It looks like EasyShip may support Canada Post: Easyship ‑ All in One Shipping.

Shay | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
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