Can you bill a customer's UPS account for shipping on Shopify?

ZachC86
Tourist
4 0 0

Hello.

So my question is, is there a way on Shopify to bill or use a customers UPS account for shipping. For instance, we sometimes receive emails from customers for orders and we put it in the website manually for them. Well they have UPS accounts of their own and want us to bill their account. They provide us their account number. Is there a way to do this through Shopify or maybe a third party app?

Replies 4 (4)

saivismitha
Shopify Partner
138 7 32

Hey there,
 You can integrate the Shopify store with the UPS carrier service, after configuring add UPS account with the following credentials.
UPS User ID
UPS Password
UPS Access Key
UPS Account Number
The Shopify UPS Shipping app Rates Shipping Labels Tracking the app will automatically enable all the UPS services that will be displayed at Shopify checkout.
https://www.pluginhive.com/product/shopify-ups-shipping-app-rates-shipping-labels-tracking/

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping

awkwardaardvark
Tourist
7 0 2

Hi Zach,

Do you mind posting here if you found a solution?  We have the same challenge at our store.

 

Marc

ZachC86
Tourist
4 0 0

Unfortunately no. The person above, i dont think quite understood my question either.

awkwardaardvark
Tourist
7 0 2

Thanks for replying!

 

It looks like some of the third-party apps support this, like ShipStation (I'm not affiliated), but my strong intuition is that at least in our case the incremental costs would be really high—not from the monthly fee for the app itself, but for the fact that they likely require that we plug in our own UPS account # as back up in case the third-party # fails or isn't legitimate.  Because we're small fries compared to Shopify, I would expect our rate with UPS would be much higher than Shopify builds into their plans.

 

If you find a solution, please post it here.  I'll do the same.