Canada post Standard Rates not showing at checkout, only Expedited

2 0 0

In Shopify, I have a shipping profile with most of my products which ahs 2 shipping services: Canada Post Regular Parcel and Canada Post Expedited. However, when I test this as a customer, I only ever see expedited at checkout.


And if I remove the expedited option and only leave regular parcel enabled, then there's no shipping option at all.


Is anyone else having issues with their calculated shipping rates for Regular Parcel?



Reply 1 (1)

Shopify Partner
496 52 84

Please use the Canada Post calculator to verify if both the origin and destination addresses are serviceable and that the required services are available.


If both conditions are met, kindly contact Shopify support for further assistance



Co-Founder / CEO @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping