Accepting credit cards, warehouses, and shipping and fulfilling orders
I'm based in Canada, but live 5 minus from USA border, and want to open a website (.com) for USA customers with a USA warehouse for fulfilment for USA customers, and a separate website (.ca) for Canadian customers that will be fulfilled from Canadian side.
If I set up the primary website as American (expecting more USA sales) is this a problem as a Canadian?
Hi @bhg101, welcome to the Shopify Community.
That won't be an issue at all. I can't speak for all Canadians but as a Canadian myself, I have never felt odd about a website being .com. I would say most expect websites to end in .com, although .ca is just as accepted for Canadians. I wouldn't worry about that at all as most businesses try to use .com, even when based in a different country.
You could include the Canadian and American flag on your website (in the header or footer) so people understand you operate out of both countries. You can also include this information in your about me section or FAQ's when expanding on your brand.
Kitana | Shopify
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@bhg101 hi there.. Setting up a .com website for your American customers and a .ca website for your Canadian customers is a smart move, especially since you're expecting more sales from the USA. I would recommend you check the following points and my recommendation below to help you get started smoothly:
I would recommend you start by setting up your .com site as your primary focus since you're expecting more sales from the USA. Get all your logistics, payment processing, and customer service sorted out first. Then, once everything is running smoothly, you can roll out your .ca site for your Canadian customers. This phased approach will help you manage your resources better and avoid being overwhelmed.
This way, you can effectively cater to both markets without overcomplicating things. Good luck with your new business venture! 👍
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