What's your biggest current challenge? Have your say in Community Polls along the right column.

Cancel Test Shopify Payments Order

Cancel Test Shopify Payments Order

sonia-limone
Tourist
7 0 1

Hello! I've been testing my website with Shopify Payments Test Mode and now is finally working!

 

I wanted to cancel those test orders, but I'm not sure what should I select (see screenshot):

 

shark-cancel-order-test.png

It's asking if I want to refund the payment now or later, but since it was made in test mode, the payments weren't captured... Any advice on what should I select? Does it really matter?

 

Thank you very much in advance!

 

Reply 1 (1)

Emily
Shopify Staff
1457 105 203

Hi, @sonia-limone.

 

Thank you for reaching out! 

 

You can just cancel the order and click refund, nothing will happen. Orders placed with test mode enabled will not show in any sales reporting. Please let me know if you have any further questions! 

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog