So for some reason I accidentally subscribed to a Shopify Account a while ago and have been charged monthly subscriptions. I am very stressed out as I can’t afford this and need to be refunded immediately for this.
Lucky it’s only been two amounts charged.
34.09 USD and $31.90 USD.
Can someone please refund this for me ASAP,
Hi there @StephLuciani!
Don here from Shopify.
Thanks for sharing your query with us here in the Community.
If you're not using your Shopify store you can simply close your store down fully yourself and you will not continue to be billed for the service.
Once you have closed your store you can get in touch via our Help Centre here for account support where we'll be able to check to see if a refund request would be possible for any of the subscription time in question.
Let me know here if you need a hand with accessing these options yourself and if so, what seems to be happening there to prevent you from proceeding.
All the best!
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