Cannot refund order from third-party payment gateway

jaspersibayan
Tourist
5 0 4

Hi,

 

We're building a third-party Shopify payment app and we're encountering issues with refunds.

Our test orders do not contain a Refund button, but a Restock button instead, and when you click that, it shows "This is a free order."

We cannot test refunds at all as doing Restock or Cancel does not trigger refund or void session.

 

Anyone knows how to resolve this issue? I appreciate your help.

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