We appreciate you sharing your question with us. To help you troubleshoot further, can you please clarify which region you are setting up your business in? This will help ensure we have an existing Worldpay (Direct) integration for Shopify that we can support through third-party payment providers.
Next, we will have you set up an account with Worldpay through their direct link: https://online.worldpay.com/. Please complete the onboarding steps at this link as soon as you can.
I look forward to your reply,
Olivia | Social Care @ Shopify - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted Solution - To learn more visit the Shopify Help Center or the Shopify Blog