My site is selling products which are dropshiped from overseas, just one collection. I set up shipping the rates they gave me to use. example 0-1 Kg 9.80 : 1 to 2 Kg 14.90 ; 2 to 3 16.90 etc. Added the specified collection to the shipping rates.
I get and a couple of orders and the weight comes in from the customer at the lowest. 0-1 kg. 9.80 it should of been 16.90.
I tried a sample order and seem the problem is instead of charge by the total weight it is letting the customer choose what they want to pay on the chart i set up?
How can I fix this asap. I don't know how to start on this problem.