Change date of birth

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I entered the wrong date of birth and now I can’t receive payments l. Is there anyway I could change my date of birth. Please help!

Easy electric
Reply 1 (1)
Shopify Staff
Shopify Staff
2615 260 451

Greetings, @EasyElectrics.


Thank you for reaching out and posting this question!


It looks like you may have created a duplicated thread and I've already responded to the other one. However, in case there are others who may stumble across this thread and are also struggling with the same issue, we will need to access your account in order to change or update any of the registration information for Shopify Payments. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to continue assist you through live chat, email, or callback. Please visit the Shopify Help Center and log into your account to create a support request.


I'd love to hear more about your business! What kinds of products are you selling? Do you have a marketing plan prepared for your store?


Elias | Social Care @ Shopify 
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