Changing my age

[HoneyBeLashes]

I am trying to send ID so i can process my payments however it says it’s wrong and i think i’ve accidentally put my date of birth in wrong but unsure of how i can access it and change it 

[Miles · Accepted solution]

Hi, @HoneyBeLashes!

I'm Miles from the Social Care team at Shopify. If you've made an error with your Shopify Payments ID, we'll need to fix this for you.

It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!