Changing the legal name and Social under Shopify payments?

New Member
2 0 0

Recently I've been putting the final touches on my new store and activating shopify payments. I mistakenly entered my own legal name and social, and I want to revert this and enter the name of my business partner. I can't find any option to change the legal and social, the only options I have are to change my banking information and the billing statement. Any help on this issue would be much appriciated! 

Replies 2 (2)
Shopify Staff
Shopify Staff
257 1 29

Hi there Josh!

My name is John and I'm a Guru here at Shopify!

Thanks for posting your query here on our merchant forums. 🙂

It sounds like we might need to have your payment account details updated internally here by our payments team.

Would you mind getting in touch with us either via our support site or by contacting from the email address used to set up the account so we can take a look at this with you?

Just outline the situation quickly when you get in touch with support and our payments team should be able to help you get this changed over okay.

Best of luck with everything here!


Don | Social Care @ Shopify 
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New Member
4 0 0

I had the same request. I keep sending email to Shopify for 2 months, but they have not solved it yet.