New Shopify Certification now available: Liquid Storefronts for Theme Developers

Charged on the day of cancellation

1 0 0


Reply 1 (1)
Shopify Staff
Shopify Staff
2704 193 379

Hi there @leticiamarcall!


If you have closed your Shopify store down yourself we can definitely check to see if it would be possible to refund you your most recent subscription charge.


In order to do so, you would just need to reach out via our Help Centre here where we'll be able to provide account support securely.


I look forward to getting this checked out for you!

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog