Re: Charges on fir billing

Charges on fir billing

MsDGreensLC
Visitor
2 0 0

I start Shopify in April was charged and paid for I thought for the year at $368. I have a $79 monthly subscription why was I charged last $1127 yesterday. I need an explanation and my money back.

Reply 1 (1)

SealSubs-Roan
Astronaut
829 65 77

Hi @MsDGreensLC !

 

Since this is an account issue, it would be best for you to reach out to Shopify support team so, they can further assist you with this and give you more information regarding your billing history. You can reach out to them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the "I still need help" or "chat with a support advisor" option appear.

Roan
Please let me know if it works by marking it as a solution!
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