Check out page issue

Microcode
Visitor
1 0 0

Hi my check out page is not working its showing an error Checkout is currently unavailable due to technical problems. Please try again in a few minutes.

Reply 1 (1)

Blair
Shopify Staff
1965 260 233

Hi @Microcode,

 

Thanks for reaching out to the Community! I'd be happy to provide some assistance with this request. To gather a bit more information, have both you and your customers been able to replicate this error?

 

If so, I'd encourage you to connect with us directly. This will allow our support team to get you authenticated, as we wouldn't have access to any account specific details through the Community. They will be able to take a closer look to ensure your checkout is working as expected. 

 

To connect, you can:

 

  • Head over to the Help Center
  • Into the chat box, type 'Contact Support'
  • Log into your account
  • You'll be provided the option to begin a live chat

 

Please let me know if you have any troubles with this! 

Blair | Shopify 
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