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Check Out/Payment Setting/24/7 Support

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Can my checkout page be setup where the payment information is entered after the total cost including the taxes is showing for the customer?  Can Shopify checkout page be setup where the customer can  confirm the order before payment is processed? Also how do we really receive 24/7 support? Is there another type of chat service available or a customer service phone line that can be used or is this the only form of communication available. Really need help now trying to set up shop and decide if this is the company for me?

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