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Checkout Error

Solved
Dash01
Tourist
8 0 1

Hi,

On our website we have a £10.00 minimum spend. If a customer adds items below £10.00 and tries to check out it gives the following message:

Some items in your cart don’t ship to your location. Contact the store for more information.

With We don't offer shipping to the United Kingdom below

But in fact, the error should state they have items below £10.00 in their basket. How can I get this fixed?

This is incorrect and is causing us problems.

I've checked the shipping and delivery section and everything seems to be in order.

I have attached screenshots to show the error.

 

Screenshot 2021-04-03 at 08.59.55.png

Accepted Solution (1)

Accepted Solutions
suzukonakai
New Member
2 1 0

This is an accepted solution.

Hi, 

I'm also working on my shipping profiles and come across your request.

 you can go to  Edit languages from the admin section to change the default message add or change to more detail about the requirement of your shop.

suzukonakai_0-1617524346443.png

 

or you may add a line on checkout, cart, or your product Page that min 10 UK spend is required on your site. 

 

Hope this information Helps. 

Ang

View solution in original post

Replies 3 (3)
suzukonakai
New Member
2 1 0

This is an accepted solution.

Hi, 

I'm also working on my shipping profiles and come across your request.

 you can go to  Edit languages from the admin section to change the default message add or change to more detail about the requirement of your shop.

suzukonakai_0-1617524346443.png

 

or you may add a line on checkout, cart, or your product Page that min 10 UK spend is required on your site. 

 

Hope this information Helps. 

Ang

Dash01
Tourist
8 0 1

Thank you! @suzukonakai 

suzukonakai
New Member
2 1 0

It is easier to find by searching for the default message. 

suzukonakai_0-1617529022811.png