Accepting credit cards, warehouses, and shipping and fulfilling orders
Checkout not collecting customers phone number, only email is manditory... we need numbers to add to shipping labels
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This is an accepted solution.
Hey, @SwiftDry! Welcome to Shopify Community!
You have the ability to make phone numbers mandatory at your checkout. You can follow the guide below to do this.
Since you're collecting sensitive information from customers, make sure you have a privacy policy in place so customers understand and are aware of how you're processing their personal information. It's important to let them know what information you collect, how you use it, and who you share it with to keep their information safe. You can add and generate a privacy policy and other store policies by following the guide on this page. Don't forget to read through and customize the policies so they're tailored to your store.
Summer | Social Care @ Shopify
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This is an accepted solution.
@SwiftDry My pleasure! Glad that helps streamline your fulfillment process. Don't hesitate to create a new post if you have other concerns!
Summer | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This is an accepted solution.
Hey, @SwiftDry! Welcome to Shopify Community!
You have the ability to make phone numbers mandatory at your checkout. You can follow the guide below to do this.
Since you're collecting sensitive information from customers, make sure you have a privacy policy in place so customers understand and are aware of how you're processing their personal information. It's important to let them know what information you collect, how you use it, and who you share it with to keep their information safe. You can add and generate a privacy policy and other store policies by following the guide on this page. Don't forget to read through and customize the policies so they're tailored to your store.
Summer | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
THANKS!!!!!!! this is going to make my job much easier!!!!
This is an accepted solution.
@SwiftDry My pleasure! Glad that helps streamline your fulfillment process. Don't hesitate to create a new post if you have other concerns!
Summer | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
After making the shipping phone number required as this thread instructs, the field can be filled with an invalid phone number, even a single text character such as 's' and that allows progression by the customer to the payment step instead of requesting that the customer enter a valid phone number. How can we ensure a valid phone number is entered in this field prior to accepting payment? Thank you in advance.
The problem with this is if you use 'In store pickup' (about half our orders), the shipping address block does not display, and even if it was shipping, if someone is shipping to someone else as a gift, we need to contact the sender, not the recipient. This seems like a big omission.
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