Hi! I have a business that sells both furniture and smaller decor items like baskets.
For the smaller items I have set up weight based shipping profiles, which estimates shipping costs much better for my customers.
For larger items that aren't heavy but are big, I have set up a price based shipping profile, which is much more accurate to the real cost.
When I add a weight based item like a basket and a price based item like a chair to the cart, it won't calculate any shipping cost, just says shipping not available. I'm assuming it is conflicted about what rate to charge? Is there a solution for this? I dont want to overcharge and lose customers, if they are charged the same rate as a chair for two baskets that are obviously much smaller.