Committed stock not going away after cancelling order

10 0 7




I see tons of people are very upset with the new stock statuses (committed, available, on hand). I'm not no surpirsed since it's causing chaos in my company too.


My question:


I have a product with 4 units committed to an order that was canceled. Despite the order being cancelled, the stock is still committed which doesn't make ANY sense at all.


I read on a help page that committed stock goes away once you fulfil the order but obviously I won't do that since the order is cancelled. But even if I wanted to, it won't let me because the order is cancelled and can't be edited.


THIS IS A MESS! Please help me out here. Looks like the new feature is poorly designed.

Reply 1 (1)

2 0 1

I have this same issue, did you ever find a workaround for this?