Company Business Registration Number of a Hong Kong Company

[WSEHK]

There are 8 digits for the business registration license of a Hong Kong incorporated company. But Shopify is limiting the entry to 7 characters. How can I input the info to complete account setup?

[Erin]

Hi there @WSEHK. I'm happy to help you out with this! Is this information being requested by Shopify to finish setting up your Shopify Payments account? Where are you being asked to enter your Company Business Registration Number?

If you are having trouble entering requested information I would recommend you contact our live support team here. We aren't able to see your account information over the Shopify Community, but a Support Advisor would be able to review this with you in more detail, and help you complete this set up going forward.

You can follow these steps to request support:

1. Start on this page.
2. Log in to your account.
3. Select a topic most related to your question or problem.
4. Review the suggested articles and guides or continue to the support options listed under the articles and guides.

Please let me know if you have any questions!