Control when I charge a customer such as when I ship a product

master12ascd
Visitor
1 0 0

We have a requirement that we are not allowed to charge our customers until we have shipped the item. Is this functionality available?

Reply 1 (1)

Nick_Marketing
Shopify Partner
1487 336 462

You can authorize the card and manually capture the payment. Do keep in mind that Shopify Payments CC authorization is guaranteed for 7 days. For Shopify Plus merchants authorization for some credit cards lasts for up to 30 days.
For most plans, it's 7 days authorization. So if you plan to ship your orders within the 7 day period, then you can manually capture the payment after shipment.
More on this topic here:
https://help.shopify.com/en/manual/payments/payment-authorization

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
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