Coupon Codes won't Combine

[trucranems]

I can't get my coupon codes to combine at checkout. All the coupons I'm trying to use are set to combine with product and order discounts, but they don't work. The coupons show up in the list of coupons it can be combined with as well.

[Ollie]

Hey @trucranems.

Thanks for reaching out and providing those screenshots. 

We do have a great Help Center article that goes into depth about the Eligibility requirements for combining discounts in the checkout. If you can confirm that you are meeting the eligibility requirements listed, you will need to get into contact with our live support to allow us to have a further look. With that being said, you can get in touch with our live support by navigating to the Help Center. 

When you arrive at the Help Center, you will need to make the virtual assistant be aware that you would like to Speak with support and you will be connected with a Support Advisor accordingly. 

Let us know if you have any questions. 

[RMedia]

@trucranems 
Make sure that ALL discounts are set to combine.  Having one set of discounts set to combine is not enough, as the OTHER discounts (product and order discounts) that are used have to be ALSO set to combine.