credit and debit card payments aren’t available right now

swftlakes11
Visitor
1 0 0

 I am trying to buy from taylorswift shop and I cannot proceed.

 

"Credit and debit card payments aren’t available right now" 

 

Can you fix this? 

 

Ekran Resmi 2023-10-27 23.30.29.png

 

 

Reply 1 (1)

Olivia
Shopify Staff
1725 146 309

Hi, @swftlakes11!

 

Welcome to Shopify Community.

 

Shopify Support provides technical troubleshooting to businesses using our e-commerce software, however, we do not manage stores or orders on their behalf.

 

For issues being experienced at checkout, it's best to connect with the company directly to express your concerns. They will then be able to determine if this was purposeful on their end or if there is in fact a widespread issue.

 

To rule out local errors, we also recommend the following:

  • Try clearing cache/cookies of current browser
  • Try from a different, up-to-date, browser
  • Try from a different network connection

 

For businesses that in fact use Shopify, they will be able to connect with us for further troubleshooting.

 

Warm regards,

Olivia | Social Care @ Shopify 
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