Custom Shipping Profile

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Guys, I'm tearing my hair out here... please help.


I am unable to assign custom shipping rates to any of my products.


I have created custom profiles as per instruction yet when I go in to add a product it says "Your store doesn’t have any products yet." but my store does have products - they are all showing in the general shipping rates section and I can't seem to move them. 


It is driving me crazy, surely it can't be this difficult to assign custom shipping rates to different items?!

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