Customer can not remove creditcard details

[NoelleH]

One of our customers has a problem with the automatic process of payment. Is there a solution for this? (I asked chat GPT to make the questions more clear)

The issue of this customer relates to the security and storage of her credit card information.

1.  She noticed that the payment process was very quick and easy, which raised her concerns.

2. She discovered that her Mastercard details were automatically saved as a payment option without her having to enter them herself.

3. She could not find an option in her account to remove or cancel her credit card information.

4. She is worried about the safety of her information, especially in the event of a potential hack of the website.

5. She explicitly asks whether we can remove her credit card information from their system or how she can do this herself.

In summary, She seeks more control over her personal financial information and is looking for a way to remove her credit card details from the company's system to avoid potential security risks.

[NoelleH]

Thank you for the answer and info! I forwarded it to the customer