Customer can't pay custom invoice with credit card

Customer can't pay custom invoice with credit card

MySweetAromas
Visitor
2 0 0

I created a custom invoice for a customer who wanted a wholesale order. Once I sent the invoice he said there was no way for him to pay for it directly via the invoice. He sent the money via PayPal, but for future customers, how can I fix this? Why is the button to pay via credit card not showing up on the invoice?

Rachel K.
Replies 2 (2)

Trevor
Shopify Staff (Retired)
3408 463 1016

@MySweetAromas 

 

Welcome to the Community!

 

Could you clarify, are you using the Wholesale app (Shopify Plus), or did you use the draft order feature to create the order?

Trevor | Community Moderator @ Shopify
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MySweetAromas
Visitor
2 0 0

I used the create an order button. I need to create an invoice for a customer but they said they couldn't pay it with a credit card when I sent them the invoice.

Rachel K.