Customer got free shipping without entering my code - Shopify Community

1 0 0

A customer of mine somehow got free shipping along with entering one of my %10 discount codes. She never entered my free shipping code and my discounts are not set to combined. Anyone else have this issue or know how I can fix it? I don't want them to get free shipping along with a discount code.

Thanks!

Replies 0 (0)

Important Links

Top Contributors

User

RANK

6

5

3

3

3

Community Blog Articles

Introduction to Shopify Sales Channels

Photo by Marco Verch Sales channels on Shopify are various platforms where you can sell...

By Ollie May 25, 2023

default image

Shopify - Web Pixels Manager Sandbox FAQ

Summary of EventsBeginning in January of 2023, some merchants reported seeing a large amo...

By Trevor May 15, 2023

Securing your Account with Two-Factor Authentication

With 2-Factor Authentication being required to use Shopify Payments, we’re here to help yo...

By Imogen Apr 26, 2023