Default pickup location not showing on product pages

[VinariaCY1]

Hi

I have three locations. All are set with stock, all are set to fulfill online orders.

On my product pages, it shows the item, and says it is available to pick up from one of the locations, however this isn't my default location? why?

I then click 'check stock in other locations' and it shows another location, but still not the default location... which is obviously the main location that I want people to know if they can pick up from... why is it missing this location altogether?

I note that once you are through to the final checkout page, it does then show the third (default) location as a possible pick up location. Just seems weird? 

Any advice?

Screenshots attached...

[ademide]

This is a major issue for me, as my default location brings 90% of my orders right now, and another location is what shows up as available for pickup, it is quite confusing for customers. We should be able to select a default pickup location, or at least prioritize the locations.

[Imogen]

Hi there, @ademide. Thank you for taking the time to reach out to the Shopify Community Forums here regarding this pick-up location situation. My name is Imogen. It's good to meet you!

You should be able to assign specific locations as pickup locations within your Shipping Settings! We have a help document available here that you should be able to leverage. Is the issue that you have multiple locations that you're offering pick-up from, and the desired location isn't appearing as the first option? Do you happen to have a screenshot that you can share so we can have an idea of how things are currently appearing in checkout. We're unable to authenticate users here in the Community, so I'm reliant on you providing that additional context for me. Thanks!

[ademide]

Hello Imogen

The issue wasn't at checkout, it is on the product pages. Each one highlights just 1 pickup location, and customers have to click to see others before getting to checkout. The Accra location is what shows by default, and I would like for the default to be the Omole store as that is my flagship store. Thank you.

[Jules1]

Hi Ademide, I had the same issue but I managed to change it by adjusting some code:

1. With your theme customization open, press the 3 dots top left corner and press 'Edit code'

2. Open the sections/pickup-availability.liquid file

3. Remove this line: assign closest_location = pick_up_availabilities.first

4. Add the following code below the <pickup-availability-preview class="pickup-availability-preview"> line: 

{% for i in pick_up_availabilities %}
{% if i.location.name == 'INSERT_YOUR_LOCATION_NAME' %}
{% assign closest_location = i %}
{% break %}
{% endif %}
{% endfor %}

Make sure to put your exact location name in the INSERT_YOUR_LOCATION_NAME