Accepting credit cards, warehouses, and shipping and fulfilling orders
How can i restrict "Priority Shipping" from being an option to customers when they use the free shipping discount code?
Example:
Customer adds an item to their cart that's under the 16oz first class rule, is given two options. $6 for first class, $10 for priority (or priority express). Customer enters in the discount code, and is immediately given $0 on all 3 shipping options and they will ALWAYS select priority express. We've been manually having to edit these orders and set the customers expectations, but this is not how i want the discount to work, it shouldn't give them the service details if they enter the code.
Any advice on how to remedy this? The option works fine for the total in cart method as it reverts it to free economy shipping or pay additional for priority.
Is there any remedy for this yet? I'm in the same boat and it's super annoying how customers can choose overnight or express/priority shipping when they get free shipping. We also have to manually edit every order and sometimes employees don't catch it since it doesn't show as free shipping on the shipping page so we lose money a lot on these orders.
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