Accepting credit cards, warehouses, and shipping and fulfilling orders
Discount codes cannot be applied although it has been set correctly. The same discount code applied for one user and was working fine. I sent the same code out as a marketing email could this be the case? Do users need to type it out? Please help because I have majority of people having the same issue on their end but what I don’t get is one person was able to use the code without problems.
I'm having the same problem - We want to go live with our website this evening but the discount code isn't working when im testing using my own mobile and viewing the site using the passcode- it says exactly the same - code isn't valid for the items in your cart.
I have set it for email subscribers - and i ticked this box when going through to checkout - any help would be much appreciated.
Anyone find a solution?
I had a discount code that was working fine since November 2020. This last week it stopped working. Lots of customer complaints.
I deleted and recreated the discount code, no luck.
Could a Loyalty Program App somehow interfere with discount codes? That's the only thing that changed on the site.
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