Can I use discounted UPS return labels on Shopify?

speedyjones
Tourist
10 0 3

otice that for returns i am only allowed to use USPS priority which is really expensive for 4 pound packages.  HOw can I use disocunted UPS Labels for returns/ Our own UPS rate is much more expensive than the shopify rate for UPS Ground. So I'm trying to figure out how to get the Shopify rate for return labels to send to customers.

Reply 1 (1)

Anindita
Shopify Partner
675 34 95

Hi @speedyjones,

When you connect your UPS account, the rates and services will be used from your own UPS account. You will be charged directly from your UPS account. Check out more info here: https://help.shopify.com/en/manual/shipping/shopify-shipping/shipping-labels/return-labels#supported...

Also, I don't see an option where you can use Shopify UPS negotiated rates and then create return labels with your UPS account. 

One of the options you can try is to use the Multi Carrier Shipping Label app. You can connect your own UPS account and generate UPS return labels easily. Also, you can fulfill the orders using Shopify negotiated rates. You can try the app with a 14-day free trial and contact the support for any assistance required. 

Customer Success @ PluginHive
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