Accepting credit cards, warehouses, and shipping and fulfilling orders
Hi,
When Shopify says that a refund was deducted from a payment to us, does it mean this amount was returned to the customer payment method?
Regards,
Joao Gomes
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This is an accepted solution.
Yes, if you had a refund deducted from your payouts, then that means the order was refunded, so the amount should of been returned to your customer (though it can sometimes take a handful of days for them to see the refund on their end).
★ Did my post help? If yes, then please like and accept solution. ★
https://stephens.world
support@stephensworld.ca
This is an accepted solution.
Yes, if you had a refund deducted from your payouts, then that means the order was refunded, so the amount should of been returned to your customer (though it can sometimes take a handful of days for them to see the refund on their end).
★ Did my post help? If yes, then please like and accept solution. ★
https://stephens.world
support@stephensworld.ca
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